/* nps.css — Aba NPS (Sprint 8) */
.nps-page { display: flex; flex-direction: column; gap: 14px; }
.nps-filters { display: flex; flex-wrap: wrap; gap: 8px; }
.nps-kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; }
@media (max-width: 1100px) { .nps-kpis { grid-template-columns: repeat(2, 1fr); } }
.nps-kpis .k-value { font-size: 26px; }

.nps-charts { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
@media (max-width: 1100px) { .nps-charts { grid-template-columns: 1fr; } }
.nps-charts .panel { display: flex; flex-direction: column; min-height: 240px; }
.nps-charts .panel canvas { flex: 1; max-height: 240px; width: 100% !important; }

.nps-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.nps-table th { text-align: left; font-weight: 500; color: var(--az-text-secondary); font-size: 11px;
  text-transform: uppercase; letter-spacing: .4px; padding: 8px 10px; border-bottom: .5px solid var(--az-border-secondary); }
.nps-table th.r, .nps-table td.r { text-align: right; }
.nps-table td { padding: 9px 10px; border-bottom: .5px solid var(--az-border-tertiary); }
.nps-table tbody tr.nps-row { cursor: pointer; }
.nps-table tbody tr.nps-row:hover { background: var(--az-bg-secondary); }
.nps-table td.cmt { max-width: 280px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--az-text-secondary); }

.nps-pill { display: inline-block; min-width: 26px; padding: 2px 8px; border-radius: 999px; font-weight: 600; font-size: 12px; }
.nps-pill.nps-promoter  { background: var(--az-success-50); color: var(--az-success-700); }
.nps-pill.nps-neutral   { background: var(--az-warning-50); color: var(--az-warning-700); }
.nps-pill.nps-detractor { background: var(--az-danger-50);  color: var(--az-danger-700); }

.src-badge { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 11px; font-weight: 500; white-space: nowrap; }
.src-badge.src-survey      { background: var(--az-primary-50); color: var(--az-primary); }
.src-badge.src-participant { background: var(--az-bg-tertiary); color: var(--az-text-secondary); }

/* Fase 4 — Indicadores de atendimento (8 indicadores) */
.nps-indic { display: flex; flex-direction: column; gap: 12px; }
.nps-indic-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.nps-indic-head h3 { margin: 0; font-size: 15px; }
/* KPIs agrupados em 2 blocos (Volumes / Pesquisa); cards compactos que empacotam. */
.nps-indic-kpis { display: flex; flex-direction: column; gap: 12px; }
.ni-grp-h { font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: .4px; color: var(--az-text-secondary); margin-bottom: 6px; }
/* Cada grupo em UMA linha (6 e 5 cards). Em tela estreita quebra p/ grid 2-col. */
.ni-grp-cards { display: grid; grid-auto-flow: column; grid-auto-columns: 1fr; gap: 8px; }
@media (max-width: 1100px) { .ni-grp-cards { grid-auto-flow: row; grid-template-columns: repeat(2, 1fr); grid-auto-columns: auto; } }
.nps-indic-kpis .ni-kpi { padding: 8px 10px; }
.nps-indic-kpis .k-label { font-size: 11px; }
.nps-indic-kpis .k-value { font-size: 20px; }
.nps-indic-kpis .k-sub { font-size: 10px; line-height: 1.25; }
.nps-indic-kpis .k-value.ok { color: var(--az-success-700); }
.nps-indic-kpis .k-value.danger { color: var(--az-danger-700); }
.ni-kpi.ni-clk, .panel.ni-clk { cursor: pointer; transition: background .12s, box-shadow .12s; }
.ni-kpi.ni-clk:hover, .panel.ni-clk:hover { background: var(--az-bg-secondary); box-shadow: 0 0 0 1px var(--az-border-secondary) inset; }
.nps-indic-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(230px, 1fr)); gap: 12px; }
@media (max-width: 1100px) { .nps-indic-grid { grid-template-columns: 1fr; } }
.nps-indic-grid .panel h4 { margin: 0 0 10px; }
.ni-body { display: flex; flex-direction: column; gap: 6px; font-size: 13px; }

.ni-funil-row { display: grid; grid-template-columns: 84px 1fr 64px; align-items: center; gap: 8px; }
.ni-fl { color: var(--az-text-secondary); font-size: 12px; }
.ni-fbar { background: var(--az-bg-tertiary); border-radius: 6px; height: 16px; overflow: hidden; }
.ni-fbar-in { display: block; height: 100%; background: var(--az-primary); border-radius: 6px; }
.ni-fv { text-align: right; font-weight: 600; }

.ni-line { display: flex; justify-content: space-between; gap: 10px; padding: 4px 0; border-bottom: .5px solid var(--az-border-tertiary); }
.ni-line:last-child { border-bottom: 0; }
.ni-line-v { font-weight: 600; white-space: nowrap; }
.ni-transf-tot { font-weight: 600; margin-bottom: 4px; }

.nps-sec-sep { border-top: .5px solid var(--az-border-secondary); padding-top: 10px; margin-top: 2px; }
.nps-sec-sep h3 { margin: 0; font-size: 15px; }

/* list drawer (drilldown dos indicadores) */
.dw-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 14px 16px; border-bottom: .5px solid var(--az-border-secondary); }
.dw-head h3 { margin: 0; font-size: 15px; }
.dw-head-actions { display: flex; gap: 6px; }
.nil-list { overflow-y: auto; padding: 6px 0; }
.nil-row { padding: 9px 16px; border-bottom: .5px solid var(--az-border-tertiary); cursor: pointer; }
.nil-row:hover { background: var(--az-bg-secondary); }
.nil-r1 { font-size: 13px; }
.nil-r2 { font-size: 12px; color: var(--az-text-secondary); margin-top: 2px; }